My Video Does Not Play

The following is required to experience My Yoga Online:

1. A broadband connection (DSL, Cable, or Satellite). You will need at least an Ultra Lite connection.
   • Lite connection and dial-up will not support our videos at this time.
   • Please contact your internet provider if you are unsure of your connection.
   • You will need at least an internet speed of 550kbps to view the videos, or you may experience video and sound break ups. Check your download streaming speed here: http://www.bandwidthplace.com/
2. Windows 7, Vista, XP, 98, 2000, or Mac OS X version 10.1.5 or later.
3. Internet Explorer, Firefox, Safari, or Netscape.
4. Flash Player 10,0,115,0 or newer
5. For iPad and iPhone streaming you will need a wifi connection to guarantee quality streaming video.
6. For further help please view our system requirements.

   NOTE: If you have a Mac computer and are having troubles viewing our videos. Please do the following...

   - Go to the video you wish to view.
   - hold down ctrl key and click video when it attempts to play (If you have a PC and are having streaming issues, you can right click the video)
   - A popup will come up. Click Settings
   - Another small box will open. Click the tiny computer screen on the bottom left of the box.
   - You will see "Enable hardware acceleration". Uncheck this box.
   - Click close.
   - Refresh or reload the browser page.
   
   The videos should play with no problems now. If you are still having issues, please contact us at http://www.myyogaonline.com/about-us/contact-us and tell us whether you are using a Mac or PC.