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My Yoga Online introduces the latest state-of-the-art streaming technology. All videos now stream with new flash software that allows for faster high-quality full screen streaming that is compatible with both PC and Mac computers; and all browsers.
If you are experiencing a blank screen when trying to view our videos then you need to download the latest Adobe Flash Player here…
* This download is quick and safe and compatible to all computers/ browsers. It s a standard upgrade to the current flash player and will take only moments to upgrade.
NOTE: If you are a Windows user and are having difficulties installing Adobe Flash Player, please visit this Adobe page to get more details on how to troubleshoot the issues...
Adobe Windows Troubleshooting
It appears some people are having issues installing flash with windows internet explorer. We have been researching this issue but there is very little to be had on the net to solve the problem.
*** For Windows XP users having difficulties installing Flash Player 9, please follow these steps…
*One solution is to install flash using the firefox browser. If you do not already have firefox installed and don't mind installing it - it's actually a much more reliable browser than internet explorer - please follow this link...
http://www.mozilla.com/en-US/firefox/
Once you have downloaded and installed firefox, open it up and visit this link to download flash...
http://www.adobe.com/products/flashplayer/
Once you have downloaded and installed flash, please try viewing our videos on Firefox.
If you prefer to stay with Windows Internet Explorer, the following steps have often proved successful, yet not guaranteed for all systems...
*Uninstalling the older version of Flash first is often successful. To do so, please follow these steps...
- Click Start in bottom left hand corner.
- Choose Control Panel
- Switch to classic view
- Choose programs to uninstall
- Look for adobe flash player or macromedia flash player – there may be a few including active X and plugin. Click to highlight each of them and uninstall all of them one at a time. Once complete, reboot your computer.
- Once your computer has rebooted, go to the following link…
- http://www.adobe.com/products/flashplayer/
- Download the flash player from the link. Replace any previous downloads if asked.
- Once downloaded, click open, then install. Please close all browsers and proceed with the installation as prompted. Once installation is complete, it is suggested that you reboot your computer. Once rebooted, you will be able to enjoy our wide selection and always growing library of yoga and health & wellness videos.
If the above does not work and you still prefer to work with Internet Explorer, another step is as follows...
* Please ensure that both the "Download Signed ActiveX controls" and "Run ActiveX controls and plug-ins" options are set to "Prompt".
To change your security level:
1. Open Internet Explorer.
2. Choose Tools > Internet Options.
3. Select the Security tab.
4. Select Custom Level.
5. Find the section "ActiveX controls and plug-ins".
6. Set ' Download Signed ActiveX Controls' to Prompt.
7. Set 'Run ActiveX Controls And Plug-ins' to Prompt.
If you are having trouble installing, make sure that your Internet Explorer security level is not set to High or to a custom level that does not allow viewing of ActiveX controls.
Once you have completed the above steps, please try reinstalling the Flash Player.
* This new player allows for better quality streaming of our videos at faster speeds, making our videos accessible to a greater audience of internet users.
* All videos allow for full screen dvd quality viewing in all browsers as well as the capability to fast-forward, pause and rewind through the videos at your own leisure.
* To make sure the new flash player is properly installed, simply view our SAMPLE VIDEO. If you see and hear the demonstration practice and the video runs smoothly, then you're ready to go.
*If you experience any difficulties installing the new flash player or viewing our videos, please CONTACT US with specific details as to the problems you are experiencing and we will do all we can to help get you up and running.
You only need these simple things to view or listen to our practices:
1. A broadband connection (DSL, Cable, or Satellite). You will need at least an Ultra Lite connection.
- Lite connection and dial-up will not support our videos at this time.
- Please contact your internet provider if you are unsure of your connection.
- You will need at least an internet speed of 350kbps to view the videos, or you may experience video and sound break ups.
You can test your internet speed here...
http://www.bandwidthplace.com/
2. Windows Vista, XP, 98, 2000, or Mac OS X version 10.1.5 or later.
3. Internet Explorer, Firefox, Safari, or Netscape.
4. Flash Player 9,0,115,0 or newer
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