Help & FAQ
- What Is My Yoga Online?
- Will My Yoga Online work with my wireless network?
- My Video Does Not Play
- My screen saver keeps interrupting my practice. How do I disable it?
- Can I view the practices full screen?
- What browsers does MyYogaOnline.com support?
- How do I enable cookies?
- How do I cancel my recurring membership?
- What is the best way to partake in MYO's videos?
- Where do I enter my promotional code?
What happened to the download feature on MyYoga Online?
In preparation for the migration of MyYoga content to the MyYoga channel on Gaiam TV, the download functionality had to be “turned off,” but only temporarily. Once the migration is complete, Gaiam TV will be introducing unlimited downloads to members for the duration of their membership. While this won't be download-to-own, members will have the ability to download any video within the Gaiam TV and MyYoga libraries to view on-demand wherever, whenever. We're excited to offer this unique feature to our members, which adds incredible flexibility in on-demand viewing. We understand the disappointment caused by to this temporary hiccup; please bear with us through our under-construction phase and know we're working to restore this important feature. This is just a step in the process toward the new evolution of MyYoga.
Why have videos disappeared from my favorites?
As a part of the video migration process, third-party videos and licensed videos not belonging to My Yoga Online had to be removed from the video library. We apologize for any inconvenience this has caused and can confirm that no more videos will be removed.
Can you provide future notice when videos will disappear?
While we don't anticipate any additional deletions from our video library, we will be sure to inform members in advance of such changes.
Will My Yoga Online videos be accessible worldwide once they're part of Gaiam TV?
Yes. All original content, including all My Yoga Online videos, will be available worldwide.
Will the same teachers be available on the new MyYoga channel on Gaiam TV?
Yes. Most of the teachers you know and love will still be available on Gaiam TV’s new MyYoga channel. You’ll also have unlimited access to a new group of fun and dynamic teachers through Gaiam TV's original yoga videos.
Will My Yoga Online's videos be available on the new MyYoga channel on Gaiam TV?
Yes. My Yoga Online's current library of videos will be available on the new MyYoga channel on Gaiam TV. We will even be migrating your saved favorites into a playlist for easy access.
How often will you release new videos?
New videos will continue to be released following the same schedule you've come to expect and enjoy from My Yoga Online. We'll bring back some of your favorite instructors, as well as new and exciting up-and-comers.